Effective Date: January 1, 2025
At Pulse Signal Agency ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name and contact information (email address, phone number, mailing address)
- Company information and job title
- Marketing preferences and communication choices
- Information provided through contact forms, consultations, or service inquiries
- Payment and billing information for services rendered
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage data and navigation patterns
- Referral sources and exit pages
How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our marketing services
- Communicating with you about our services and industry insights
- Customizing your experience and delivering relevant content
- Processing payments and managing client relationships
- Complying with legal obligations and protecting our rights
- Analyzing website performance and user behavior for optimization
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage patterns
- Marketing Cookies: Used to deliver relevant advertising and measure campaign effectiveness
- Performance Cookies: Allow us to optimize website performance
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates
- Access controls and employee training on data protection
- Secure hosting and backup systems
- Compliance with industry-standard security protocols
Third-Party Services
We may use third-party services that collect, monitor, and analyze user behavior:
- Google Analytics: For website analytics and performance tracking
- Marketing Platforms: For email marketing and customer relationship management
- Social Media Integrations: For social sharing and advertising
- Payment Processors: For secure payment processing
These third parties have their own privacy policies governing the use of your information.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Deletion of your personal information
- Objection to processing of your data
- Data portability and restriction of processing
- Withdrawal of consent where applicable
GDPR Compliance: For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide additional rights as required by law.
CCPA Compliance: For California residents, we comply with the California Consumer Privacy Act (CCPA) and provide additional rights regarding personal information.